Delivery

Where can I receive a delivery?

Oh My Cream.co.uk delivers only in the UK.

How can I track my order?

Once your order is confirmed and shipped, you will receive a mail confirming the dispatch of the parcel. You will then have to click on "track my order". You may also check on the delivery by going in your Account, at the top right of your screen. Si

How long will my order take?

We dispatch within 48 hours. After that, the estimated delivery time depends on the shipping method you choose:. UK Standard UK Delivery: 2–4 working days | £5 (FREE for orders over £30)UK Express Delivery: 1–2 working days | £7 (FREE for orders over

I ordered something from you this weekend. When will I receive it?

Our warehouse is open from Monday to Friday. Any order placed on a Saturday or Sunday is therefore processed on Monday. In the event of a public holiday, the order will be processed the following day. Please find below the shipping price and estimate

I would like to change my order.

Unfortunately, it is not possible for us to add or remove any items from your order. If you wish to return one or more products after delivery, please go to Deliveries & Returns to find out about our return policy.

I made a mistake with my delivery address. Can I change it?

Once an order is placed, we are unable to amend or cancel it. Please double-check your delivery address to ensure its accuracy.

I want to change my delivery method.

Once an order is placed, we are unable to modify the delivery method. Please review your selected delivery method to ensure its accuracy.

I would like to cancel my order.

Unfortunately, we are unable to cancel an order once it has been placed. If you wish to return one or more items after delivery, please visit our Deliveries & Returns section to learn more about our return policy.