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As part of the acquisition of Naturisimo by Oh My Cream, and as mentioned in the email you received, your data has been transferred to Oh My Cream. If you wish to unsubscribe from our newsletter, please click on 'unsubscribe' at the bottom of our ema

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How to contact customer service ?

I have a beauty question. Who should I talk to?

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Contact us

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I ordered something from you this weekend. When will I receive it?

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Delivery

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My account

What is the link between Naturisimo and Oh My Cream?

I’m a Naturisimo customer — what will happen to my loyalty points?

The Oh My Cream Club, what is it?

How does it work?

How can I obtain points?

How can I suscribe to the loyalty programme?

Where can I find my available points?

I can't find my points on my account, can you help?

Does my points can expired?

How can I use my points?

Why do I have "pending" points?

How it works if I cancel all of my order or one item?

On which items can I use my discounts?

Our loyalty programme

How do I make a payment on your website?

I have a promotional code. Where do I use it?

I have confirmed my order but I forgot to add my promotional code.

May I use several promo codes in a single order?

May I have a Goodie Bag if I purchase one or several gift cards?

Payments reimbursements, and promotional codes

Can I return an item bought online to one of your stores or vice versa?

I have returned an item. When will I be reimbursed?

How can I proceed a return?

Returns

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Can I have a sample before I place an order?

Samples

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I would like to do a skin diagnosis on one of your stores.

Purchase in store delivered at home

Stores

Why am I subscribed to the Oh My Cream newsletter?Updated 11 days ago