ohmycream-store-uk logo
ohmycream-store-uk logo

All articles

Can I return an item bought online to one of your stores or vice versa?Updated 3 months ago

Any product bought online needs to be returned to our warehouse and any product bought in one of our stores needs to be returned to the store it was purchased from. Our online customer service team cannot deal with store related issues and our store teams cannot deal with online queries.

In both cases, returns have to be made 14 days following the delivery of the order.

Was this article helpful?
Yes
No